Replies daily 10am – 2am SGT
Send a photo of the quote — we'll match it item by item
“The Hansgrohe items have been installed and they look amazing.”— Customer, via WhatsApp
“Thanks for the service quality. I referred you to my colleagues.”— Customer, via WhatsApp
“You have been a great help throughout, appreciate you being patient with my various changes to the order.”— Customer, via WhatsApp
Free door-to-door deliveryAir-shipped from Hong Kong. 3–5 working days after dispatch; customs and holidays may affect timing.
9% GST includedNo extra tax to pay on arrival.
1-year seller warrantyDefects: free replacement shower head, free replacement parts for mixers and showers.
Video before dispatchWe film your actual items, labels and packing.
Installation by your plumberWe don't install. We send the official installation guide.
Daily 10am – 2am SGT · +852 WhatsApp (HK warehouse team)
Orders ship from our Hong Kong warehouse, and our team serves Singapore customers through this number.
Yes. All items are genuine hansgrohe / AXOR products, shipped in their original packaging with model labels. Before dispatch we film your actual items so you can check every part.
Cross-border shipping can dent or scuff the outer carton — that's normal, and the product inside is packed to stay protected. If the product itself arrives damaged, send us photos within 48 hours of delivery and we'll replace the damaged part free of charge.
Yes. Send us your list or floor plan, number of bathrooms and preferred finishes, and we'll put together one quote.